Aged Care Consulting Services

Managing People | Managing Quality of Care | Managing Operations

Spectrum Care Solutions offers consulting services specific to the aged care industry that offers practical and sustainable solutions based on many years experience in the Aged Care industry in Australia. Ultimately, high quality care and services to the elderly is the goal of most organizations, and our services are designed to 'Assist you to Care'. We understand the challenges and competing interests experienced by Aged Care Providers and provide services based on the needs of individual organizations. Listed below are some of the more frequent services provided by Spectrum Care Solutions.

MANAGING PEOPLE

The performance of Managers, Directors of Nursing, Clinical Care Managers and staff is integral to the success of any Aged Care Provider. An investment in mentoring, is likely to be rewarded with better outcomes in the areas of customer service, financial stability, human resource management, quality of care outcomes and importantly stability of key positions. Ask how we can assist your specific people management needs including:

• Mentoring new Managers/Director of Nursing/Clinical Care Managers
• Orientation of New Managers to the Aged Care Industry
• Independent Staff Satisfaction Surveys and Reviews
• Performance Reviews & Development Plans for Key Staff
• Independent Resident Satisfaction Surveys
• In-house training or workshops
• Staffing & Roster Reviews

MANAGING QUALITY OF CARE

Spectrum Care solutions is passionate about ensuring quality services are provided to all Aged Care Recipients. We can assist you to independently monitor quality of care by assisting with:

• Aged Care Accreditation Standards gap analysis
• Review of quality systems
• Assistance with quality training
• Assistance to meet accreditation standards

MANAGING OPERATIONS

Spectrum Care Solutions can assist you to maximize efficiencies and profitability whilst ensuring that standards of care remain high. Since the ACFI was introduced, we have assisted many organizations to achieve large sustainable uplifts in ACFI subsidies, by conducting ACFI reviews and training the staff to ensure that income is maximized well after we are gone. We don't ask for a percentage of profits like many organizations do, we just charge a reasonable daily rate that generally results in thousands of dollars uplift in subsidies.

Over the past several years, subcontracting to James Underwood and Associates, we have had a high level of success with Aged Care Approval Round applications and Zero Real Interest Loans. In 2011, we successfully applied for 155 new residential aged care places and a ZRIL of $3m.

We can assist in practical ways to manage operations to ensure Aged Care Providers remain sustainable by conducting the following:

• ACFI Reviews
• Income Maximisation Strategies
• Roster efficiency reviews
• Cost Centre Analysis
• New Facility Commissioning and ramp-up assistance
• ACAR round applications