Mentoring and Support
Performance Review | Workplace Investigations | Locum Services
PERFORMANCE REVIEW
The performance of Managers, Directors of Nursing, Clinical Care Managers and staff is integral to the success of any Aged Care Provider. An investment in mentoring, is likely to be rewarded with better outcomes in the areas of customer service, financial stability, human resource management, quality of care outcomes and importantly stability of key positions. Ask how we can assist your specific people management needs including:
- Mentoring new Managers/Director of Nursing/Clinical Care Managers
- Orientation of New Managers to the Aged Care Industry
- Independent Staff Satisfaction Surveys and Reviews
- Performance Reviews & Development Plans for Key Staff
- Independent Resident Satisfaction Surveys
- Staffing & Roster Efficiency Reviews
WORKPLACE INVESTIGATIONS
Employers have a duty of care to ensure as far as reasonably practicable that employees are safe from injury and risk to health while at work. In regard to workplace bullying, sexual harassment, discrimination and workplace harassment, the duty also requires an employer to investigate complaints, address and document the issues raised to take appropriate action when necessary.
There may be times in the workplace when an independent workplace investigation is warranted.
Spectrum Care Solutions is able to assist in the conduct of an independent workplace investigation following the principles of natural justice and procedural fairness.
Call today for assistance with a Workplace Investigation
LOCUM SERVICES
Carolyn's experience includes over 10 years as a Director of Nursing in various organizations and she has a passion for excellent customer service and clinical care for aged care residents, families and representative.
With a consultative management style, Carolyn also enjoys Human Resource Management and working with the team to ensure quality care is delivered. From time to time, Carolyn is able to assist with short term locum DON services.
If you need an experienced, professional Director of Nursing to backfill for Long Service Leave, Extended Annual Leave, or are simply needing a DON whilst you are recruiting for a new DON, Carolyn may be able to assist.
Call us today to assist with Locum DON services.
